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If you have selected UPS as your shipping method, you can expect your items to be delivered within an estimated timeframe of 2-5 days. This timeframe includes the processing time at our end, as well as the transit time with UPS. Please note that the shipping duration may vary based on your location and any unforeseen circumstances that may arise during transit. However, rest assured that we will do our best to ensure a timely delivery of your order.
To find your tracking number, there are a few possible options: Order Confirmation Email: When your order was processed, an order confirmation email would have been sent to the email address you provided during checkout. This email typically includes your tracking number along with other important details. Please check your inbox, including any spam or junk folders, for this email. Account Dashboard: If you created an account on our website during the checkout process, you can log in to your account and navigate to the order history or tracking section. Here, you should be able to locate your tracking number associated with your order. Shipping Notification: Once your order has been shipped, you may receive a separate email notification specifically related to shipping. This email often includes your tracking number and instructions on how to track your package. If you have already checked these sources and cannot locate your tracking number, please don't hesitate to contact our customer support team. We will be glad to assist you further and provide you with the necessary information to track your order.
Currently, we primarily utilize the services of the following shipping carriers: UPS (United Parcel Service) The choice of shipping carrier may depend on several factors, including the destination, package size, weight, and the level of service selected during checkout. Rest assured that we select the most suitable carrier for each order to ensure timely and secure delivery. When your order is processed and ready for shipment, we will determine the optimal shipping carrier based on these factors.
Selfcare by OMEN is always avaialble through our online store. We are in the process of adding stockists and will ensure to keep you updated when we do.
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